I constantly have the service crews calling me the day prior to they are supposed to come out to deal with it and get it operational simply to cancel and inform me that they can't reschedule which I will get a phone call that never ever comes to reschedule Preferred Outcome, Finish the task, Hey there, We understand how hold-ups in getting your system totally functional can be aggravating.
I also have reached out to our Accounts Payable department and I comprehend that you should receive your payment by the end of the month. I will upgrade you formally as soon as I have any more details from your concierge. Thank you08/23/2021We had a full house solar system installed in September of 2020.
Our energy costs has actually not changed over a year of operation. Power Home has been out 3 or 4 times to deal with the issue and still there is no modification in efficiency. Getting them to come look at the issues has been like pulling teeth. Cancelled consultations within the arrival window when myself and my spouse had actually taken time off work to satisfy them on 2 separate celebrations.
When I asked the client service individual on the phone about arranging the examination, I was told that she had actually never ever heard of that and to her knowledge they didn't do that. We are tired of paying numerous dollars for the system coupled with the same costs we had before the install.
Preferred Result, Refund, Hello, We comprehend how problems with your system's overall functionality can be discouraging, and we ensure you that we're here to help. It appears like the service on 8/19 to re-calibrate your CTs was effective, so you can actively monitor your system's production and consumption now. Obviously, with that being stated, if GO POWER SOLAR would want to send out in a copy of your energy expenses given that last December, we would have the ability to look over those and determine the system's general functionality, and if at any point the system was not working as it ought to be according to your final proposition, we will gladly reimburse you for that time.
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